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Privacy Policy

Bac2Me Mobile Application

Last Updated: July 28, 2026

  1. Introduction

Connected People Applications Pty Ltd (“we,” “us,” “our,” or “Company”) operates the Bac2Me mobile application (the “App”). We are committed to protecting your privacy and ensuring you have a positive experience on our App.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App, in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Our Details:

  • Business Name: Connected People Applications Pty Ltd
  • Address: Bella Vista NSW 2153, Australia
  • Contact Email: [email protected]
 
  1. Information We Collect

2.1 Information You Provide Directly

When you use the Bac2Me App, we collect the following information that you voluntarily provide:

User Account Information

  • Email address
  • Password (encrypted)
  • Username or display name
  • Security questions and answers (for account recovery)

Item Details

  • Item descriptions, titles, and categories
  • Item images and media files
  • Item location information
  • Item value and condition details

Address Information (Optional)

  • Residential or delivery address
  • Suburb, postcode, and state

Payment Information

  • Payment method details (processed securely through Stripe)
  • Transaction history and receipts
  • Billing address

2.2 Information Collected Automatically

When you use the App, we automatically collect:

  • Device Information: Device type, operating system, unique device identifiers, mobile network information
  • App Usage Data: Features accessed, frequency of use, actions taken, time spent in the App
  • Technical Information: IP address, browser type, referring URLs, pages visited
  • Location Data: Approximate location based on IP address (not precise GPS unless you grant permission)

2.3 Information from Third Parties

We may receive information about you from:

  • Stripe: Payment processing information and transaction details
  • Service Providers: Technical support providers and analytics services
 
  1. How We Use Your Information

We use the collected information for the following purposes:

3.1 Primary Purposes

  • Creating and maintaining your user account
  • Processing payments and transactions through Stripe
  • Providing the core functionality of the App (managing items, viewing details, etc.)
  • Sending you account-related notifications and confirmations
  • Enabling account recovery through security questions

3.2 Secondary Purposes

  • Improving the App’s functionality, performance, and user experience
  • Conducting analytics and research to understand user behavior
  • Detecting, preventing, and addressing fraud, security, or technical issues
  • Complying with legal obligations and enforcing our Terms & Conditions
  • Communicating with you about updates, changes, or service announcements
  • Responding to your inquiries and providing customer support

3.3 Marketing and Communications

  • We will only send marketing communications if you have opted in
  • You can opt out of marketing emails at any time by clicking the unsubscribe link
 
  1. How We Protect Your Information

4.1 Security Measures

We implement industry-standard security measures to protect your personal information:

  • Encryption: Sensitive data (passwords, payment information) is encrypted in transit and at rest
  • Secure Servers: Data is stored on secure, password-protected servers
  • Access Controls: Only authorized personnel have access to personal information
  • Regular Updates: We maintain security patches and software updates
  • Payment Security: Payment processing is handled by Stripe, a PCI-DSS compliant payment processor

4.2 Limitations

While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your password.

  1. Disclosure of Your Information

5.1 Third-Party Service Providers

We may share your information with trusted third parties who assist us in operating the App and conducting our business, including:

  • Stripe: For payment processing (Stripe’s privacy policy applies: https://stripe.com/privacy )
  • Cloud Service Providers: For data storage and backup
  • Analytics Providers: For understanding app usage patterns
  • Customer Support Tools: For managing support inquiries

5.2 Legal Requirements

We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to:

  • Comply with legal obligations, court orders, or government requests
  • Enforce our Terms & Conditions
  • Protect the safety, rights, or property of Connected People Applications Pty Ltd, users, or the public
  • Detect, prevent, or address fraud, security, or technical issues

5.3 Business Transfers

If Connected People Applications Pty Ltd is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5.4 No Sale of Personal Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

  1. Your Privacy Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the following rights:

6.1 Right to Access

You have the right to request access to the personal information we hold about you. To request access, contact us at [email protected].

6.2 Right to Correct

If you believe the personal information we hold about you is inaccurate, incomplete, or out-of-date, you have the right to request correction. You can update much of your information directly through your App account settings.

6.3 Right to Delete

You have the right to request deletion of your personal information, subject to certain legal and operational exceptions. Please note that some information may be retained for legal compliance or legitimate business purposes.

6.4 Right to Opt-Out

You can opt out of:

  • Marketing communications by clicking the unsubscribe link in emails
  • Non-essential data collection by adjusting your App settings
  • Location tracking (if enabled) through your device settings

6.5 Right to Complain

If you believe we have breached the Privacy Act 1988 (Cth) or the Australian Privacy Principles (APPs), you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

 
  1. Data Retention

We retain your personal information for as long as necessary to:

  • Provide the App and its services
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements

7.1 Retention Periods

  • Account Information: Retained while your account is active and for 2 years after deletion (for legal compliance)
  • Transaction Records: Retained for 7 years (for tax and financial compliance)
  • Item Details: Retained while items are listed and for 1 year after removal
  • Payment Information: Retained by Stripe in accordance with their privacy policy
 
  1. Children’s Privacy

The Bac2Me App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child’s account.

  1. Third-Party Links and Services

The App may contain links to third-party websites and services (such as Stripe). This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

  1. International Data Transfers

Your personal information is collected, stored, and processed in Australia. We do not transfer personal information to countries outside Australia unless required by law or with your explicit consent.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy in the App or via email. Your continued use of the App following the posting of revised Privacy Policy means you accept and agree to the changes.

  1. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Connected People Applications Pty Ltd

  • Address: Bella Vista NSW 2153, Australia
  • Email: [email protected]
  • Response Time: We aim to respond to privacy inquiries within 30 days
 
  1. Acknowledgment

By using the Bac2Me App, you acknowledge that you have read this Privacy Policy and agree to its terms. If you do not agree with our privacy practices, please do not use the App.

End of Privacy Policy

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